Privacy Policy Updated 2018

We are committed to protecting your privacy and we comply with the data protection laws applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions.

What information do we collect?

When you complete a form on our website, we may ask you for your name, e-mail address, postal address and your telephone number(s). This is so we can contact you easily if required.

How do we use your information?

Any personal data relating to you will be used and recorded by us in accordance with The General Data Protection Regulation May 2018 and this Privacy Policy.We will collect personal information from you when you or your organisation sign up to one of our activities, register as a member with us or subscribe to one of our services, polls, or Events. This may include your name, title, email address, physical address, telephone numbers and job title. We may also ask for some additional, non-personal information.

 Your personal information will only be used to process your requests, to provide you with our services, and to provide you with information relating to our services and all other services which we think you may be interested in.

We do not sell, trade or rent your personal information to other parties.

How we store members information

We store members information in CRM system Agile.

If you register for an event you will be asked to fill out a survey via Survey Monkey, here is there Privacy Policy.


We will take reasonable precautions to prevent the loss, misuse, or alteration of information you give us. And in the event of a data breach we will notify the individual within 72 hours of the breach and let you know the action and measures we have taken. This is industry standard set out under the new GDPR legislation.

Encryption is used via email,usb use and all computers are password protected.


Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name or e-mail address. In order to measure the effectiveness of our on-line presence, The Civic Voice website may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits.

Opt out

If you would like us to correct or update any information, or if you would like information deleted from our records, then please email us at .(JavaScript must be enabled to view this email address). Please allow up to 30 days for your details to be removed from our records. We will then send you an email once we have removed you from our records within the 30 days.


This Privacy Policy will be updated from time to time so please check it periodically.